Overview:

Supporting the Vision, Values, Purpose, and Commitment of Olive Fertility Centre:

This position supports our Reproductive Endocrinology and Infertility (REI) specialists and the Third-Party Reproduction team. You will be responsible for delivering the highest level of customer service to Olive patients. This full-time position requires a motivated, energetic, self- directing individual able to work in a busy, professional, multi-tasking environment. You are required to provide exceptional patient centered care in a friendly, calm, personable manner and be able to work accurately and efficiently while interacting effectively and in a supportive manner to all Olive’s diverse patients.

Key Areas of Involvement Include:

Nursing Office Assistant:

· Document organization and management to assist administration workflow.

· Health Canada Regulations & Standards document management.

o Directed Donor Paperwork, including summary documents, letters of risk and consents.

o Ensuring Dynacare blood work is checked each shift and uploaded to charts.

· Invitae Set-ups and Management Including:

o Testing setup and following up results with nursing team when applicable.

· Chart set up, linking charts, setting up preliminary screening for new patients.

· Managing Third-Party Admin tasks.

· Loading requisitions for patient work-up.

· Uploading all Third-Party Paperwork including counseling reports and legal letters.

· Setting up satellite care for out-of-town patients.

· Working collaboratively with other clinic locations as needed.

· Other administrative duties based on operational needs.

Qualifications:

Education, Training and Experience:

· Graduation from Grade 12 and completion of Medical Office Assistant certificate program.

· Five years’ work experience in a specialist’s office scheduling multiple types of appointments.

· Five years’ experience working collaboratively with other healthcare professionals within a medical facility.

Skills and Abilities:

· Ability to work quickly and accurately in all areas of responsibility.

· Ability to anticipate patients’, nurses’, and physicians’ needs.

· Demonstrated ability to organize and prioritize work in an environment subject to changing deadlines, stress, and interruptions.

· Ability to communicate effectively both verbally and in writing.

· Proven professional, positive attitude in all aspects of work.

· Ability to remain aware of other team members and to adjust workload to assist when required.

· Ability to work independently and as a member of a multi-disciplinary team.

· Broad knowledge of computerized database programs including EMR software.

· Proficient in the use of personal computers and applicable software applications.

· Physical ability to carry out all duties of the position.

Job Types: Full-time, Permanent

Salary: From $24.00 per hour

Benefits:

Company events

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

RRSP match

Tuition reimbursement

Vision care

Wellness program

Flexible Language Requirement:

French not required

Schedule:

8 hour shift

Day shift

Monday to Friday

Supplemental pay types:

Overtime pay

Ability to commute/relocate:

Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Education: Secondary School (required)

Experience: Medical office: 1 year (required)

Work Location: In person